Cybergate Client Portal

Pay, track and get help,
all in one place.

See your invoices, pay by bank transfer, download your monthly reports and ask for support. Everything for your company is in your portal.

For your privacy you sign in first. You only see your own company.

Pay an invoice How to pay My invoices All your billing My reports SEO and IT reports Get support Raise a ticket On-site support Request a visit Request a quote Fixed or on request
HOW TO PAY

Pay in three easy steps

  1. 1 Find your invoice number It looks like INV00213. You can see it in your invoice email and in your portal.
  2. 2 Transfer to our bank account Use the account on this page. Please pay the exact amount on the invoice.
  3. 3 Use the invoice number as the reference This is how we know which invoice you paid. We then mark it as paid in your portal.
Our bank account
Bank
OCBC Bank Malaysia Berhad
Account name
CyberGate MSP Technology
Account number
7351218782
Reference: your invoice number, for example INV00213.
WHAT WE DO

Help for your office, from one team

Already a client? Ask for a quote from your portal and we reply there and by email.

Managed IT support

A remote helpdesk, patching, antivirus and monitoring for your computers, with a monthly report.

Ask for a quote →
Microsoft 365 and email

Set up, move and support your business email, accounts and Microsoft 365 licences.

Ask for a quote →
NAS, servers and backup

Synology NAS set up and supported, with backup checks so your files stay safe.

Ask for a quote →
Network and firewall

Firewall, VPN and Wi-Fi set up properly so staff can work safely from anywhere.

Ask for a quote →
Websites and SEO

Website care, monthly SEO and content, and help to be found in search and AI answers.

Ask for a quote →
Computers and equipment

PCs, laptops, UPS and accessories, supplied and set up ready to use.

Ask for a quote →
NEED HELP?

Pick the way that suits you

Raise a ticket

Best for questions, problems and remote help. Tell us what is wrong and follow the reply in your portal. Not sure which to choose? Start here.

New ticket
Request on-site support

When someone needs to come to your site. Give us the address, the problem and the dates that suit you. We reply with a time you can accept.

Request on-site support
QUESTIONS AND ANSWERS

Quick answers

How do I pay an invoice?

Transfer the amount to our bank account shown on this page and use the invoice number as the payment reference. Once we see your payment, the invoice shows as paid in your portal.

I cannot find my invoice.

Sign in and open Billing and Invoices, then search with the invoice number. Each login only sees its own company. If your login is not linked to your company yet, email us and we will link it.

How do I get a statement of account?

In your portal, open Billing and Invoices and press Statement to see what is unpaid today. If you need a statement for a past period, for example for your audit, email us the start and end dates and we will send it.

Should I raise a ticket or request on-site support?

Raise a ticket for questions and remote help. Request on-site support when someone needs to come to your site. You can link a ticket to an on-site request so we have the full story.

How do I get a quote?

Open Request a quote in your portal. Items with a fixed price are quoted straight away. For anything else, tell us what you need and we will send you a price.

Who can see my company information?

Only people whose login is linked to your company. Every page starts from your own company, and our staff only share what belongs to you. See the Personal Data Protection Act note in the footer.

How do I get a login?

Press Register and use your work email. We link your login to your company, and then you can see your invoices, reports and tickets.

FROM OUR STORE

Standard plans and products

See everything →
LATEST NEWS

News and tips

21 Oct 2026
Request a quote from your portal

Log in and open Request a Quote. Pick items that have a fixed price, or tell us what you need. We will send the quote to your portal and your email.

21 Oct 2026
See your website traffic in the portal

If we manage your website, your portal has a Website Traffic page. It shows visits, top pages and devices. The numbers update twice a day.

21 Oct 2026
Use your invoice number as the payment reference

Please pay by bank transfer to the OCBC account on your invoice. Write the invoice number as the reference, for example INV00213. This helps us match your payment fast.

Ready to see your account?

Sign in, or create an account with your work email.